Process improvement should be the goal of every manager, in every department, and in every company. Our world has become too connected to lose focus on improving. A quick look at business trends will show that not only are US workers less competitive than their counterparts in India, China and elsewhere, but it will show that not even the workers of India and China are insulated from efficiency and price controls.
Strategy decisions can reshape a landscape. A good strategy can lead your forces to victory even against the greatest of odds. A bad one can take a strong company and quickly make it a weaker one. How can a manager control costs, set targets, and plan critical steps without a strategy? Most would agree, it is impossible to manage without a strategy. Of course there is a third option and that is a no strategy option followed by a fourth the strategy de jour. Many companies choose these last two options and at times it may seem hard to differentiate the two.
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